We never got any news of when they were going to come so I called this morning, we would like to be around when the cleaners are here until we become familiar. Nydia the *** mgr told me they would be here any time between 1245 and 2 pm.
It is 2 pm now, no call or notice ..so we called and Peyton the franchise owner was unbelievably rude, smarty assy on the phone and my husband said they came at 9am last time and all these different times are inconvenient for us as we work alot and I am ill. He hung up on my husband, we will NEVER use this Company again, hge said they are still cleaning another house and must be running behind...I AM THE CUSTOMER and you need to work around MY schedule NOT YOURS.
Unreal rudeness for paying so much money, this guy is unprofessional and inept.!!
I will share with everyone I know...starting with Facebook right now!!!
C. Moore Pearl;and tx 77581
Product or Service Mentioned: The Cleaning Authority Customer Care.
Reason of review: Poor customer service.
I liked: Cleaner home.
I didn't like: Peytons rude service and manner, He hung up on my husband and talked to us like we were stupid.