They were told repeatedly to not clean the carpets (they had just been professionally steam cleaned) and to clean the kitchen cabinets. The quote was $90 for an hour with 2 girls. The condo was empty and the cleaning lady had just been there 3 weeks earlier.
I Got charged twice for a total of $260, kitchen wasn't cleaned and carpets were! When I called to complain to the owner Chad, he said he didn't believe me. So, I offered to let him go over there and check out the dirty kitchen and he refused. He then said it took 2 girls 2 hours to clean an empty condo that needed light dusting and bathroom basics!! So, instead of $90 like his quote, he charged me $130 and "accidentally put my card info in twice".
He said he would refund the money on the accidental charge on June 25th, 2008. It is now July 21st and he still hasn't refunded my money!
Total ripoff don't EVER work with him or his company. 734.455.4570
Review about: The Cleaning Authority Cleaning Service.