Product: The Cleaning Authority House Cleaning Service Clear all filters (0 of 36 reviews match)
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The first time in and 2nd time in they charge you more supposedly because they are "really" cleaning your dirty home. Both times the bathroom counters were not cleaned thoroughly, I suspect just wiped down with a cloth. I complained and they said they would not use the...
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The Cleaning Authority House Cleaning Service
#1307833
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The owners actually implied I was trying to get money from them, that I faked the photos, and that my ex-husband was in the house watching them - so he might’ve done it. I demanded they submit it to their insurance (the letterhead from insurance said Hanover Group...
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The Cleaning Authority House Cleaning Service
#1201672
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The worst cleaning company ever.Please do your self a favor and do NOT hire them. They say they do rotation cleaning. That is just a gimmick ...They will leave whole room uncleaned at all. One time it was the toy room , the other time exercise room ... The cleaning...
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1.0
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The Cleaning Authority House Cleaning Service
#1179660
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DO NOT HIRE THIS COMPANY!!!I wish we had done more research before hiring this fraud of a company. Right now, I have no reason to think that this cleaning business is nothing but a front to steal things from your home. They "cleaning crew" came on the week following...
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Anonymous
Anonymous

don't know of i believe the $ amount but i no i had small amount of coins($10-15) stolen from my car when it was in paint shop once--i told them but it was waste of time

h.kitchener
h.kitchener

File a police report, of course plus send a written complaint to the company head. Be aware, however that the employees and company will deny they stole anything, etc. However...

1.0
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The Cleaning Authority House Cleaning Service
I didn't like
  • Stealing
  • Dishonesty
  • Lack of professionalism
#1141817
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The Cleaning Authority - $900 Missing

Stashed $900 in a desk and cleaning crew arrived the next morning. Ran out to the store and money checked that afternoon and it was gone. Called manager and didnt help at all. Don't ever use The Cleaning Authority, West Chicago of dont ever leave alone in your residence.
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The Cleaning Authority House Cleaning Service
#1136282
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I have used many cleaning services but this is by far the worst experience I have had with a company.The cleaning was very careless and to call it spot cleaning is far too generous! Every clean resulted in spots on my floors, debris on my kitchen counters, hair in my...
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1.0
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The Cleaning Authority House Cleaning Service
I didn't like
  • Customer service and quality of services
  • Poor quality of cleaning
  • Poor customer service
#1099444
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The Cleaning Authority - Do not go to this place

The cleaning authority in Austin, TX is horrible. They are suppose yo clean your home a certain way but they definitely take short cuts. Thats probably because they are disrespectful to their employees and they under pay them. The manager Sara there is very unprofessional.
1.0
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The Cleaning Authority House Cleaning Service
#1073763
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I would never recommend this company to come into your home to clean.The employees themselves are very nice, but the office Manager and Owner are very rude to their customers. The lady over sales is a liar and will make the services sound amazing but when the time...
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The Cleaning Authority House Cleaning Service
#1065807
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The Cleaning Authority House Cleaning Service Review

The Cleaning Authority - Simple Review #1485444630
Very poor cleaning done after repeated emails and phone calls. Need cat hair removed and have pointed out neglect several time.
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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The Cleaning Authority House Cleaning Service
#997692
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I have been a loyal customer of The Cleaning Authority for some time and now I feel insulted, ripped off, and angry with the way I was charged and treated by Julie as well as the cleaning staff who didn't do the job they were contracted to do and then hid behind my...
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Anonymous
Anonymous

I read your post. The reason they were hiding in your driveway is because they didn't want to clock out until there time was up. They stayed until it was time to clock out. Th...

1.3
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The Cleaning Authority House Cleaning Service
#986103
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