The Cleaning Authority-Colleyville, Tx is a rip off!!!
Warning!!!Do not use this company!!!
I had small items over time turn up missing. My father's ring, which is the only thing I got after he died, was taken out of my dresser drawer. The manager, during his sale pitch, had assured me they would know who did it because they pre-assign rooms. When I discussed this with him, he denied any wrong doing and refused to make amends despite the fact they are "bonded".
On occasion they sent a crew that was unfamiliar with how I expected my house to be cleaned and would have to call the manager to have them return. Those crews often had smokers and they would go outside and smoke but they would REEK of smoke and I could smell it when I got home. I have had numerous small items broken, such as antique Mexican candlestick holders. Have had them for years, through young kids and were never broken until this bunch came in.
The final straw….yes I was VERY patient with these people….I came home and got the mail.
Hanging from my front door were the keys to my house!!!Manager didn't say anything and was "quite surprised" I would consider not doing business with them.
Review about: The Cleaning Authority Cleaning Service.