The Cleaning Authority Cleaning Service Reviews and Complaints
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I have used the Cleaning Authority for many years. I have dealt with a number of franchise owners. I have never had an issue that was not resolved until last November. All previous issues were service related. In November 2017 I discovered some items missing from my...
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The Cleaning Authority Cleaning Service
I was surprised to see so many bad reviews. I have been a customer for almost two years. Most of the time my team (in St. Louis, MO) has been Team #1 with Rhonda and Jessica. They do a nice job with the agreed upon duties. They are also friendly, respectful and careful...
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The Cleaning Authority Cleaning Service
The Cleaning Authority was a huge disappointment! The cleaning staff was an hour late. For our initial clean, they were supposed to clean the house thoroughly so they could do maintenance for future bi-weekly cleaning. Two employees were here for 1.5 hours. The service...
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Stay clear of cleaning authority.I've used this service once a month for a few months now. Started out the first time well. Last month they didn't bother to clean either of our bathrooms the mirrors vanity nothing. No credit was given to me which really ticked me...
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Yolanda
Thank you very much for your comment. I always read reviews before I call on almost anything. Restaurants, stores, cleaning service's, ect.
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The Cleaning Authority Cleaning Service
The company was good at first. Thinking that things were being left out because of a cleaning rotarion. Then things like my couch not being cleaned, the tracks on my sliding doors filled with dirt and my kitchen cabinets not cleaned made me so angry that I had to...
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The Cleaning Authority Cleaning Service
I had started using this service a few months ago, and they were good for awhile, then I started noticing things being skipped over.The shower started having mold, microwave not cleaned and floors being skipped. The last straw came this weekend. The cleaning service...
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Yolanda
I've read 4 reviews. Thank you to all. I will not use this company. I do however like the flyer. The company looks so professional.
Product
The Cleaning Authority Cleaning Service
I didn't like
- Customer service and quality of services
1st visit cost extra suppose to super clean bathroom and kitchen...Shower doors were never touched, the toilet was half cleaned, the kitchen counters had dried food on them, I cleaned with finger nail (quickly wiped but not clean), Hardwood floor asked them to use our...
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Anonymous
They did not refund money. No solution wasted 107.00. Not happy
Product
The Cleaning Authority Cleaning Service
I liked
- Came on friday like scheduled
I didn't like
- Sloppy work
I only had them once and will NEVER have them again.They were here for 1/2 hour. Turned in 1 hour 15 minutes. Cleaning not good, main gal brought young brother and 7 month pregnant daughter in law to help her. Young man spent 5 minutes cleaning main bathroom! I never...
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SICKOFTCA
WHY does anybody employ this company?? Constant turnover. Minimum wage. Some owners are crooked, like the guy in Exton, Pa. They find every reason in the book to take wor...
Product
The Cleaning Authority Cleaning Service
The Cleaning Authority - Stephanie and Carlie. Team # 6. 7-7-17
Experiences with the above mentioned ladies has been great - no complaints at all - However the first team that came out in May - sucked - attitudes - did a lousy job - messed up my shower head - TEAM #6 had to do B CLEANING plus all that was not done the first time Hats off to TEAM # 6. 2514733. Maria
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The Cleaning Authority Cleaning Service
Terrible experience.Very rude guy called Peter runs this company. He is always yelling at his cleaners. Pays them marginally and never picks up his phone. He will quote u a good price but then reduce the number of hours of cleaning the poor cleaners try to rush through...
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The Cleaning Authority Cleaning Service
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That franchise must be the rare exception. Also, it's your business whether or not you want new trainees. But *** they need to learn somewhere! The guy in Exton, pa., Helak, h...