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Do not let these thieves into your home. They are unhappy with their jobs and it shows in how they clean. They will eventually steal from you. They smile in your face and then look through your stuff to see what they want to take. The burden of proof in on you and...
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2.4
I liked
  • I never knew what time you were coming
I didn't like
  • Unprofessional employees
#1157956
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DO NOT HIRE THIS COMPANY!!! I wish we had done more research before hiring this fraud of a company. Right now, I have no reason to think that this cleaning business is nothing but a front to steal things from your home. They "cleaning crew" came on the week following...
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Anonymous
Anonymous

don't know of i believe the $ amount but i no i had small amount of coins($10-15) stolen from my car when it was in paint shop once--i told them but it was waste of time

h.kitchener
h.kitchener

File a police report, of course plus send a written complaint to the company head. Be aware, however that the employees and company will deny they stole anything, etc. However...

1.0
I didn't like
  • Stealing
  • Lack of professionalism
  • Dishonesty
#1141817
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Stay clear of cleaning authority. I've used this service once a month for a few months now. Started out the first time well. Last month they didn't bother to clean either of our bathrooms the mirrors vanity nothing. No credit was given to me which really ticked me off....
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Anonymous
Yolanda

Thank you very much for your comment. I always read reviews before I call on almost anything. Restaurants, stores, cleaning service's, ect.

#1131324
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The Cleaning Authority - $900 Missing

The Cleaning Authority
#1136282
Stashed $900 in a desk and cleaning crew arrived the next morning. Ran out to the store and money checked that afternoon and it was gone. Called manager and didnt help at all. Don't ever use The Cleaning Authority, West Chicago of dont ever leave alone in your residence.
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The Cleaning Authority - Olin Ohio owner is a theif!

The Cleaning Authority
#1133172
1.3
Details
The owner Peter steels employees tips, takes away hrs, and lies about what he will give them. The state of Ohio, needs to look at how he breaks all laws. Employees work 42-50 hrs a week and Peter tells them he dosent have to give them overtime, tells them the laws are different for him. He can take away holy wages and mileage if he wants ! Worst employer ever!
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The Cleaning Authority - Local office doesn't return messages from Corp

The Cleaning Authority
#1087870
3.2
Details
Since my local franchise in Midland Park Nj is under new ownership, contacting them has become a hassle. Do not get returned phone calls, they receive incorrect messages because now they are using a corporate message center. Been using them for close to ten years, but the last 1 1/2 has been trying.
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The Cleaning Authority - Cleaning authority in Fredericksburg

The Cleaning Authority
#1084975
1.1
Details
do not work for the company they will cheat you out of your money/hours and you will be driving your car all over the place the works will scratch your car to pieces! The boss Larry will keep drama going in the office! He is rude to his customers and speaks bad of them and discuss their finances with the workers! Stay away from this place
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Advertised vs Delivered
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The company was good at first. Thinking that things were being left out because of a cleaning rotarion. Then things like my couch not being cleaned, the tracks on my sliding doors filled with dirt and my kitchen cabinets not cleaned made me so angry that I had to...
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#1121870
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I had started using this service a few months ago, and they were good for awhile, then I started noticing things being skipped over. The shower started having mold, microwave not cleaned and floors being skipped. The last straw came this weekend. The cleaning service...
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Anonymous
Yolanda

I've read 4 reviews. Thank you to all. I will not use this company. I do however like the flyer. The company looks so professional.

1.6
I didn't like
  • Customer service and quality of services
#1114901
Reply to reviews
1st visit cost extra suppose to super clean bathroom and kitchen... Shower doors were never touched, the toilet was half cleaned, the kitchen counters had dried food on them, I cleaned with finger nail (quickly wiped but not clean), Hardwood floor asked them to use our...
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1.3
I liked
  • Came on friday like scheduled
I didn't like
  • Sloppy work
#1107181
Reply to reviews
One excuse after the next. Staff issues, hiring issues, weather. Finally scheduled me for the week of 9/11. Never showed on my scheduled date. I called them, they called back a day later. Blah, blah, blah..."can we come two Saturday's from now in the morning"? *** no!...
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#1102446
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I have used many cleaning services but this is by far the worst experience I have had with a company. The cleaning was very careless and to call it spot cleaning is far too generous! Every clean resulted in spots on my floors, debris on my kitchen counters, hair in my...
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1.0
I didn't like
  • Poor quality of cleaning
  • Customer service and quality of services
  • Poor customer service
#1099444
Reply to reviews
I only had them once and will NEVER have them again. They were here for 1/2 hour. Turned in 1 hour 15 minutes. Cleaning not good, main gal brought young brother and 7 month pregnant daughter in law to help her. Young man spent 5 minutes cleaning main bathroom! I never...
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Anonymous
SICKOFTCA

WHY does anybody employ this company?? Constant turnover. Minimum wage. Some owners are crooked, like the guy in Exton, Pa. They find every reason in the book to take wor...

1.8
#1086084
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Contact The Cleaning Authority

Mailing Address:
The Cleaning Authority
7230 Lee DeForest Drive, Suite 200
21046
United States
Phone:
(866) 827-0062
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The Cleaning Authority Products and Services

Terrible experience. Very rude guy called Peter runs this company. He is always yelling at his cleaners. Pays them marginally and never picks up his phone. He will quote u a good price but then reduce the number of hours of cleaning the poor cleaners try to rush...
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1.0
#1070663
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