The Cleaning Authority - Gross and unprofessional-Ann Arbor, MI
I have complained about the streaks and gross marks left behind; they replied with: "to say we used dirty rags is offensive and the streaks are from using too much cleaner".(yet, dirt prints swirled into streaks on floors...really??) They closed their statement with, "we will not be coming out in 2 weeks to clean your house---good luck with your next service".
Wow. Glad I took pics as I didn't feel they would take a homeowner's word for it; that's how uncomfortable I felt with their services and response to handle the situation. Wish I posted pics of 2 dif't toilets that were not considered part of the general cleaning. My whole issue is I don't want to pay for a service that cleans like my kids would do.
Unbelievable they take your money for this.
More Review Details
What I liked
- Low cost
What I disliked
- Customer service
- Poor quality of work
- Poor customer service
- Sloppy work
- Reason of review:
- Poor customer service
- Product or service
- House Cleaning
- Review category
- Cleaning Services
You May Also Like
- "First time ever using a cleaning service and now I know why. We have roughly 3000 sq ft, 4 bedroom house. We had a walkthrough with a Merry Maid..."
- "On Sept 29,2015 a Company under the name of Jen's Cleaning Services (aka Rosa M Andrades) was hiredto clean my property for a moving out renter. She claimed..."
- " Metal Roof Outlet, AKA Dura-lock Roofing, AKA DLD Roofing installed a Allmet metal roof on my house on around August 10 2010. The sheets..."
- "They are horrible. I just got a coat. was supposed to be Medium, but is size XXXS or "zero." Won't fit anyone over the age of 10. I am out..."
- "You may have seen the ads stream across your social media accounts about some celebrity losing their job because they lost weight (Melissa McCarthy, for example) and all because they..."
- "My husband and I purchased a $600.00 recliner about the last week of August 2016. First week of September the chair looked as if it was purchased 10 years prior...."
- "BEWARE!! DO NOT BUY THEIR GARBAGE!! This is is horrible fake, lying, sham of a company!! They steal copyrighted photos of other designer's clothing that is not theirs..."
- "There is so many things wrong with this fifth wheel bought New 2013, Heartland Silverado 37QB. just to name a few window's leak framework is terrible screws were not..."
- "TRUE FACTS: Since the beginning Origami Owl Fraudulently has sued and harassed companies/people in the USA and outside of the USA. These poor people could have had a fight if they..."