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1.0

I have used many cleaning services but this is by far the worst experience I have had with a company. The cleaning was very careless and to call it spot cleaning is far too generous!

Every clean resulted in spots on my floors, debris on my kitchen counters, hair in my bathrooms, rugs untouched in many areas, surfaces undusted, and the list goes on and on! The response to concerns by the owner was non-existent until I threatened to cancel services and then very condescending and minimizing.

I WOULD NEVER RECOMMEND THIS COMPANY IN PLAINFIELD, IN TO ANYONE!!!! If you use this company you are lighting your money on fire!!!!

Reason of review: Bad quality.

Monetary Loss: $750.

Preferred solution: Advertising my concerns so others won't make same mistake!!!!.

The Cleaning Authority Cons: Customer service and quality of services, Poor quality of cleaning, Poor customer service.

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