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Stay clear of cleaning authority. I've used this service once a month for a few months now. Started out the first time well. Last month they didn't bother to clean either of our bathrooms the mirrors vanity nothing. No credit was given to me which really ticked me off....
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#1131324
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The company was good at first. Thinking that things were being left out because of a cleaning rotarion. Then things like my couch not being cleaned, the tracks on my sliding doors filled with dirt and my kitchen cabinets not cleaned made me so angry that I had to...
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#1121870
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I had started using this service a few months ago, and they were good for awhile, then I started noticing things being skipped over. The shower started having mold, microwave not cleaned and floors being skipped. The last straw came this weekend. The cleaning service...
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1.6
I didn't like
  • Customer service and quality of services
#1114901
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The Cleaning Authority - Olin Ohio owner is a theif!

The Cleaning Authority
#1133172
1.3
Details
The owner Peter steels employees tips, takes away hrs, and lies about what he will give them. The state of Ohio, needs to look at how he breaks all laws. Employees work 42-50 hrs a week and Peter tells them he dosent have to give them overtime, tells them the laws are different for him. He can take away holy wages and mileage if he wants ! Worst employer ever!
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The Cleaning Authority - Local office doesn't return messages from Corp

The Cleaning Authority
#1087870
3.2
Details
Since my local franchise in Midland Park Nj is under new ownership, contacting them has become a hassle. Do not get returned phone calls, they receive incorrect messages because now they are using a corporate message center. Been using them for close to ten years, but the last 1 1/2 has been trying.
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The Cleaning Authority - Cleaning authority in Fredericksburg

The Cleaning Authority
#1084975
1.1
Details
do not work for the company they will cheat you out of your money/hours and you will be driving your car all over the place the works will scratch your car to pieces! The boss Larry will keep drama going in the office! He is rude to his customers and speaks bad of them and discuss their finances with the workers! Stay away from this place
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The Cleaning Authority - Do not go to this place

The Cleaning Authority
#1073763
1.0
Details
The cleaning authority in Austin, TX is horrible. They are suppose yo clean your home a certain way but they definitely take short cuts. Thats probably because they are disrespectful to their employees and they under pay them. The manager Sara there is very unprofessional.
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1st visit cost extra suppose to super clean bathroom and kitchen... Shower doors were never touched, the toilet was half cleaned, the kitchen counters had dried food on them, I cleaned with finger nail (quickly wiped but not clean), Hardwood floor asked them to use our...
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1.3
I liked
  • Came on friday like scheduled
I didn't like
  • Sloppy work
#1107181
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One excuse after the next. Staff issues, hiring issues, weather. Finally scheduled me for the week of 9/11. Never showed on my scheduled date. I called them, they called back a day later. Blah, blah, blah..."can we come two Saturday's from now in the morning"? *** no!...
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#1102446
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I have used many cleaning services but this is by far the worst experience I have had with a company. The cleaning was very careless and to call it spot cleaning is far too generous! Every clean resulted in spots on my floors, debris on my kitchen counters, hair in my...
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1.0
I didn't like
  • Poor quality of cleaning
  • Poor customer service
  • Customer service and quality of services
#1099444
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I only had them once and will NEVER have them again. They were here for 1/2 hour. Turned in 1 hour 15 minutes. Cleaning not good, main gal brought young brother and 7 month pregnant daughter in law to help her. Young man spent 5 minutes cleaning main bathroom! I never...
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Anonymous
SICKOFTCA

WHY does anybody employ this company?? Constant turnover. Minimum wage. Some owners are crooked, like the guy in Exton, Pa. They find every reason in the book to take wor...

1.8
#1086084
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Terrible experience. Very rude guy called Peter runs this company. He is always yelling at his cleaners. Pays them marginally and never picks up his phone. He will quote u a good price but then reduce the number of hours of cleaning the poor cleaners try to rush...
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1.0
#1070663
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I would never recommend this company to come into your home to clean. The employees themselves are very nice, but the office Manager and Owner are very rude to their customers. The lady over sales is a liar and will make the services sound amazing but when the time...
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#1065807
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Contact The Cleaning Authority

Mailing Address:
The Cleaning Authority
7230 Lee DeForest Drive, Suite 200
21046
United States
Phone:
(866) 827-0062
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The Cleaning Authority Products and Services

Cleaning authority in Memphis, TN only wants to hire lazy, of the streets people! Literally will hire anybody! Including drug addicts and cleaners that will come into your home and steal from you! The owner is a joke and does not live up to his word and is just a push...
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1.0
#1024296
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