Two women from the Cleaning Authority in Chattanooga, TN came to clean my house to the tune of $186 on December 18. The two bedrooms (out of four)they had been asked to clean had been completely cleared of any accumulated clutter; the bathroom countertops were cleared. They were not asked to change sheets on the beds. All they had to do was dust and vaccuum. One of my guest found a summer dress inadvertently kicked under the bed in the guest room - they had not completely vaccumed the two bedrooms they "cleaned."
The thought crossed my mind that after all the work I had done, there really wasn't that much work left to do. But, my main concern was the main living area that consists of a kitchen, eating area, and living area.
I was at work and my husband took the day off to be here with them. They were packing up and leaving as I arrived home. I stepped in the back door and one woman warned me of the "wet" floor.
All I can figure is that the "wet" floor (hardwood in this room, carpet elsewhere)was a spot next to the door for show. I was standing on a throw rug. If the floor was wet, why was a throw rug on it?
Upon closer inspection, this room had not been cleaned. I picked up a cotton rug that is underneath the overhang of our kitchen island. We feed our dogs on rugs at either end of the island underneath the overhang. I shook about a quarter cup of dried dog food bits out of one cotton rug. I picked up another rug and shook it, dirt fell out on th floor. I looked at the floor - it hadn't been cleaned - that was obvious".
Further, there is a small, freestanding cherry corner shelf in the same room/. Yes, there were some "dust catchers" on the shelves - not clutter?. This corner shelf hadn't been touched and was covered by a layer of dust:.
My husband said they just didn't have time to finish befor their time ran out!. Those two women were just too incredibly slow and did such a poor cleaning job, we didn't have time to deal with the mess before our guests arrived/.
I would and am warning everyone about this outfit'. I will be filing a complaint with our local BBB and on Angie's list warning people about The Cleaning Authority.. What happened to us amounts to theft. 12906af
The thought crossed my mind that after all the work I had done, there really wasn't that much work left to do. But, my main concern was the main living area that consists of a kitchen, eating area, and living area.
I was at work and my husband took the day off to be here with them. They were packing up and leaving as I arrived home. I stepped in the back door and one woman warned me of the "wet" floor.
All I can figure is that the "wet" floor (hardwood in this room, carpet elsewhere)was a spot next to the door for show. I was standing on a throw rug. If the floor was wet, why was a throw rug on it?
Upon closer inspection, this room had not been cleaned. I picked up a cotton rug that is underneath the overhang of our kitchen island. We feed our dogs on rugs at either end of the island underneath the overhang. I shook about a quarter cup of dried dog food bits out of one cotton rug. I picked up another rug and shook it, dirt fell out on th floor. I looked at the floor - it hadn't been cleaned - that was obvious".
Further, there is a small, freestanding cherry corner shelf in the same room/. Yes, there were some "dust catchers" on the shelves - not clutter?. This corner shelf hadn't been touched and was covered by a layer of dust:.
My husband said they just didn't have time to finish befor their time ran out!. Those two women were just too incredibly slow and did such a poor cleaning job, we didn't have time to deal with the mess before our guests arrived/.
I would and am warning everyone about this outfit'. I will be filing a complaint with our local BBB and on Angie's list warning people about The Cleaning Authority.. What happened to us amounts to theft. 12906af
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