Approximately 9 months ago I noticed one of my rings was missing. When the cleaning team arrived for the scheduled visit, I asked the team leader did she see my ring. She claimed to first not understand me (language barrier), and then said, "I didn't see it". I mentioned the missing ring to the owner, Michael Mucci. He said, "My girls go through background checks, and I have never had a complaint". Several month passed ~ I was never able to find the ring. Mr. Mucci said he was bonded and insured, but never asked me if the ring was recovered.
A few weeks ago, while preparing to dress for work, I looked for my necklace ~ it was stolen. I searched my jewelry box, and the surrounding area to no avail. When I had the opportunity to speak with Michael Mucci again, I told him I was missing another item. He immediately said, my girls don't steal. I told him I searched extensively and this is the second time jewelry has been stolen. I have discontinued the service, and caution anyone that uses the Cleaning Authority of Huntington, NY.
1290426
A few weeks ago, while preparing to dress for work, I looked for my necklace ~ it was stolen. I searched my jewelry box, and the surrounding area to no avail. When I had the opportunity to speak with Michael Mucci again, I told him I was missing another item. He immediately said, my girls don't steal. I told him I searched extensively and this is the second time jewelry has been stolen. I have discontinued the service, and caution anyone that uses the Cleaning Authority of Huntington, NY.
1290426
 Comments (2) |
| 1. Written by Michael Mucci Owner Cleaning A on March 6, 2012 from huntington, new york, US What Trefny does not mention that she had outstanding balances due for cleaning services provided that she was refusing to pay based on her unfounded claims of missing jewerly. It was necessary for me to file a small claims action to collect what was owed. Her counterclaim was dismissed and the arbitrator found in my favor for the amount owing . |
| 2. Written by DPRI on December 10, 2011 from cumberland, rhode island, US I suspect the same thing has occured in my home. I am missing a white gold and diamond wedding band ... it was there last Sunday and today (right after the cleaners left) it was missing.......similar response from the franchsise I use. Not sure what to do next...... |
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