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After constantly setting off my home security system every 2 weeks and the increasing unsatisfactory cleaning (or areas not cleaned at all) I cancelled their services July 3/14. Now I'm having problems getting my house key back from the Etobicoke Ontario office! I have even been phoning their head office with my complaints, yet here I stand being held "hostage" because I wouldn't accept Richard's offer of 50% off my next cleaning and to keep them on as my cleaning company (Richard & Raquel) are the owners of the Etobicoke, Ontario location. I would not recommend them to anyone. My advice would be to stay clear of them and avoid the headaches the rest of us have gone through or still going through with this very unprofessional company!

I live in Ontario Canada, anyone know if the cops or any other authority can help me get my house key back? My email address is annafrank@***.ca Any help or "legal" suggestions (lol) would be greatly appreciated!

Anna

Location: Mississauga, Ontario

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Yeshaya Ewi

I finally got my key back but they put it in an envelope with my name & address and left outside on the ground at my front porch while I was at work for the day! After all they wouldn't want a potential criminal to think the key was for another home! Good thing I have a home security system.

Guest

I am currently having the same issue with the Cary, IL location. I cancelled my service over 8 days ago and they still have not returned my house key. This is very concerning since I had to cancel their service due to their employee being dishonest.

Guest

Why would you want your key back?You know they more than likely already have made copies.Change your locks for safety's sake.

Guest
reply icon Replying to comment of Guest-839203

I am pretty sure these people do not purchase a franchise, hire a bunch of employees, train everyone, accumulate a lot of houses, just to make copied of a key to someone's home so they can steal your "knick knacks ". You folks need to pull your head out of your ***. The world does not evolve around you.

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